Chief Operating Officer-Alice Hyde Medical Center (Malone,NY)

Work Hours
Hours flexible based on hours of operation
Position Type
Regular Full-Time
Hours Per 2-Week Pay Period
80 Hours


This position provides leadership, day-to-day management and oversight of the organization’s clinical and facilities operations. Assists the President / Chief Executive Officer (CEO) with implementation of the organization’s health care plan, program and facility expansion. Provide direct oversight of organizational development, to ensure effective services are administered and provided to the target population and surrounding community. Solicits and reinforces constructive and professional relationships with organizations, companies, municipalities, etc. with which the organization partners and/or sub-contracts with, for the provision of quality health care services. In the absence of the CEO, this position assumes all operational and fiduciary leadership responsibilities normally entrusted to the CEO. A high level of visibility within the organization is required as is community visibility and involvement.


  1. In conjunction with the CEO and management team, participates in the development and implementation of the mission, vision and values of the organization, including high quality, patient focused health
  2. Assist CEO and management team in new clinical program development, ensuring participatory decision making and appropriate design and
  3. Responsible for ensuring program and corporate compliance with health care policies and procedures, as well as with those external regulatory bodies, and other professional review and standards
  4. Participates in the development of long-range strategic plans, governance structure and objectives for practice
  5. In conjunction with the CEO, responsible for the development of the plan of operations and coordinating corresponding budgets reflecting the volume, revenues, expenses, staffing and capital needs of the organization resulting in an organization that meets and exceeds financial and quality plans.
  6. Presents, facilitates and leads assigned process improvement events using methods of culture-appropriate team building, team energizing, data gathering and analysis, problem solving, and project
  7. Analyzes, recommends and supports practices seeking to improve performance on quality measures to engage in work redesign, changes in organization systems, policies and procedures, and quality improvement process within the organization.
  8. Seeks and evaluates process improvement information, materials, and methods to match specific organizational needs as outlined by management, and adapts them to use in the execution of process improvement events.
  1. Provides event follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits. Uses appropriate measurement, analysis and evaluation methods to accurately identify and document process improvements.
  2. Coordinates with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction.
  3. Work side by side with executives across UVMHN in developing transformational strategies in the adoption of process improvement and guide staff in the implementation and execution of process improvement tools and methods.
  4. Assists CEO in oversight of community outreach programs and represent organization as a member on community outreach committees/groups within the community.
  5. Resolves problems related to utilization of facilities, equipment and supplies for the organization.
  6. Participates and ensures the development of organizational guidelines, policies and procedures in accordance with funding source requirements, as well as State and Federal law.
  7. Attend seminars, training sessions and in-services, to keep current with trends and practices in health care administration, as needed.
  8. Participate in staff, management and provider meetings, as necessary.
  9. Perform other job related duties, as may be assigned.



Business Administration or related discipline required. Masters degree in Business Management with emphasis on Health Care Administration, is a plus. A minimum of five to seven years of progressively responsible administration experience in health care industry, preferably in a rural or under-served area. Thorough knowledge of the theory and practice of organizational management, preferably in a health care and/or not-for- profit environment. Must be able to communicate effectively orally and in writing.


To perform this job successfully, the employee must be able to perform each essential function, as well as the physical and mental requirements satisfactorily. The requirements listed above are representative of the knowledge, skills, abilities and other characteristics required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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