Serves as the business expert supporting operations for the Region. Systematically creates reports to make data driven decisions. Performs complex market analyses related to population health and community needs as well as demand projections. Responsible for the development of budget, business planning, productivity management, variance reporting, financial and operational improvement, and strategic planning. Works to achieve efficient, cost sensitive, revenue generating business units throughout the Region. Broad accountability for process, operational and financial improvement initiatives. Develops business plans and ensures the plan’s implementation as well as progress towards meeting plan targets. Delivers, monitors, and sustains a range of process innovations designed to meet the margin improvement targets of the Region. Focuses on sustaining margin performance, eliminating waste, and improving efficiency and throughput. Develops and leads a cohesive business operations team that support the Region to achieve results which value the whole over the parts recognizing unique community needs and ensuring future success. The Regional Director of Corporate Development and Improvement uses superior judgment and regularly reports progress and issues to the Champlain Valley Physician Hospital President/Chief Operations Officer. The Director will frequently work with sensitive information and must exercise considerable independent judgment and critical thinking in performing duties.
Collaborates with leadership throughout the Region including Senior Leaders, department directors, and physicians. Services as a liaison with finance. Mentors leadership on business knowledge and skills. Develops relationships with other key departments such as Materials Management and Information Services and Support.
Business and Strategic Planning
Demonstrated advanced knowledge of strategic and business planning. Able to think “outside the box”.
An adaptable, confident-inspiring self-starter experienced in motivating and leading a staff and integrating a business operations perspective organization-wide.
Proven organizational, leadership, and project management skills, including experience with budget planning and monitoring; and ability to interface effectively with all levels of staff, management, physicians and members of the community.
Ability to interpret, communicate and utilize data to make decisions and inform communications.
Ability to work with customers to frame the business problem and work through effective solutions.
High integrity and work ethic.
Action oriented and enjoys taking on new challenges.
Excellent interpersonal and negotiation skills.
Possesses excellent oral and written communication skills. Is a clear and concise communicator.
Makes decisions in a timely manner, works well under pressure and is able to meet multiple competing deadlines and follow through to meet deadlines.
Dedicated to meeting the expectations and requirements of customers. Establishes and maintains effective relationships with customers with the goal of gaining their trust and respect.
Demonstrated progressive responsibility in business planning, capital planning, strategic planning, master facility planning and data and analysis services in a health care and/or human service organization required.
Experience with complex projection analyses desired.
Minimum 7 years’ experience in health care planning or operations required.
In depth knowledge of the organization, financing and delivery of health care required.
Expert knowledge in health care operational planning and management and the trends and issues confronting the industry required.
Superb skills in written and verbal communication, analytical and quantitative analysis and interpersonal management required.
Demonstrated personal commitment to professional development and the highest personal and professional ethical standards and conduct required.