• Regional Director of Corporate Development and Improvement

    Work Hours
    Position Type
    Regular Full-Time
    Hours Per 2-Week Pay Period
    80 Hours
    Weekend Requirements
    Weekends and holidays as scheduled
  • Overview

    Serves as the business expert supporting operations for the Region.  Systematically creates reports to make data driven decisions.  Performs complex market analyses related to population health and community needs as well as demand projections.  Responsible for the development of budget, business planning, productivity management, variance reporting, financial and operational improvement, and strategic planning.  Works to achieve efficient, cost sensitive, revenue generating business units throughout the Region.  Broad accountability for process, operational and financial improvement initiatives.  Develops business plans and ensures the plan’s implementation as well as progress towards meeting plan targets.  Delivers, monitors, and sustains a range of process innovations designed to meet the margin improvement targets of the Region.  Focuses on sustaining margin performance, eliminating waste, and improving efficiency and throughput.  Develops and leads a cohesive business operations team that support the Region to achieve results which value the whole over the parts recognizing unique community needs and ensuring future success.  The Regional Director of Corporate Development and Improvement uses superior judgment and regularly reports progress and issues to the Champlain Valley Physician Hospital President/Chief Operations Officer.  The Director will frequently work with sensitive information and must exercise considerable independent judgment and critical thinking in performing duties.


    Collaborates with leadership throughout the Region including Senior Leaders, department directors, and physicians.  Services as a liaison with finance.  Mentors leadership on business knowledge and skills.  Develops relationships with other key departments such as Materials Management and Information Services and Support.


    Financial Management

    • Establish and manage routine monitoring and evaluation of budget performance and lead budget planning and reporting. Develops and administers annual operating budgets with key focus on margin improvement.
    • Develops and implements action plans to maximize financial performance.
    • Monitors the operating statements to assure the budgetary goals are met and significant deviations are adequately understood and appropriate action taken.
    • Analyzes historical trends and develops budgets, forecasts, and budget targets based on productivity standards and other measures to ensure that the performance of the clinical unit is within stated objectives.
    • Leads budget improvement efforts.
    • Provides budget analysis for leadership.
    • Develops, teaches, and manages productivity measures and variance reporting on a regular basis.

    Business and Strategic Planning

    • Develops a “business partners” model to enhance coordination of Business Planning for improved strategic decision making.
    • Provide analyses and recommendations to support business related decisions.
    • Acts as an internal consultant to provide support to strategic and operational planning processes, as well as analysis of business changes, proposed services and service line analysis.
    • Works with other managers and directors to eliminate barriers to interdepartmental planning and problem solving.
    • Develops briefings, presentations and reports, synthesizing information and insights on financial and operational issues, plans and market dynamics to help inform constituencies on the status of key projects.
    • Develops business plans.
    • Monitors performance of implemented business plans in such a way to provide leadership with actionable analysis.
    • Maintains an effective planning process both for annual operating plans including ongoing environmental analysis, problem and opportunity assessments, and new business planning.
    • Performs complex market analyses to help inform business decisions for the Region.

    Process Improvement

    • Identifies new and innovative methods for containing cost, improving service, and increasing quality levels.
    • Evaluates capacity at partner facilities including staffing, technology and beds.
    • Forecasts need for beds, technology and other facilities at partner facilities and develops scenarios.
    • Identifies services with best potential for shared-service (includes assessment of market, critical mass, urgency of treatment required, quality indicators, credentialing).
    • Subject matter expert on process improvement techniques.

    Project Management

    • Develops dashboards and other reporting modalities to track strategy and operations.
    • Works with leaders to develop measures to monitor progress on plans.
    • Provides project management support for key projects to ensure implementation and achievement of milestones.
    • Leads multidisciplinary groups to bring initiative to fruition.
    • Creates project timelines and meets expectations on the timing of key milestones.


    1. Bachelor of Science in Statistics, Accounting, Business Administration, Health or related field required.  Masters preferred in Business Administration, Healthcare Administration or Public Health.
    2. Project management certification form a certified institute or within 12 months of employment required.  Lean/Six Sigma training/certification (optional).
    3. Demonstrated advanced knowledge of strategic and business planning.  Able to think “outside the box”.

    4. An adaptable, confident-inspiring self-starter experienced in motivating and leading a staff and integrating a business operations perspective organization-wide.

    5. Proven organizational, leadership, and project management skills, including experience with budget planning and monitoring; and ability to interface effectively with all levels of staff, management, physicians and members of the community.

    6. Ability to interpret, communicate and utilize data to make decisions and inform communications.

    7. Ability to work with customers to frame the business problem and work through effective solutions.

    8. High integrity and work ethic.

    9. Action oriented and enjoys taking on new challenges.

    10. Excellent interpersonal and negotiation skills.

      Possesses excellent oral and written communication skills.  Is a clear and concise communicator.

    11. Makes decisions in a timely manner, works well under pressure and is able to meet multiple competing deadlines and follow through to meet deadlines.

    12. Dedicated to meeting the expectations and requirements of customers.  Establishes and maintains effective relationships with customers with the goal of gaining their trust and respect.

    13. Demonstrated progressive responsibility in business planning, capital planning, strategic planning, master facility planning and data and analysis services in a health care and/or human service organization required.

    14. Experience with complex projection analyses desired.

    15. Minimum 7 years’ experience in health care planning or operations required.


    16. In depth knowledge of the organization, financing and delivery of health care required.

    17. Expert knowledge in health care operational planning and management and the trends and issues confronting the industry required.

    18. Superb skills in written and verbal communication, analytical and quantitative analysis and interpersonal management required.

    19. Demonstrated personal commitment to professional development and the highest personal and professional ethical standards and conduct required.

    20. Strong computer skills including knowledge of data manipulation tools and techniques such as Excel, Access, Cognos, Crystal, Statistical Analysis System (SAS) Statistical Package for the Social Sciences (SPSS), predictive modeling.


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