The Clerk IV performs receptionist and clerk duties in the department. Functions as the central communication source for the department process. Maintains and organizes paper related to patient care and medical record supplies, distributes mail and information to staff, physicians and patients. Transcribes both manually and into the computer patient and unit information. Directs both written and verbal communication to appropriate people. Zerox projects for staff and physicians. Answers the telephone and call system. Responsible for the timely, accurate and clear transfer of communications including physician orders. Develops and maintains harmonious, customer friendly environment. Monitors unit cameras and individuals entering and leaving the unit.
As applicable, the individual has training/competency in attending to the special needs and/or behaviors appropriate to the age of the patients for which care is being provided.